Unfairpak wish to clear up in-factual information that is being put out into the World Wide Web.
All Agents of Farepak receive an Annual Report each year it is a shortened version of that which is sent to trade suppliers and former employees of Farepak. The Agents are asked to show their customers said Reports in order to keep the costs down. Alternatively, if customers have access to the internet, they can download these reports at www.farepak.co.uk .
If you were an Agent and are still receiving Annual Reports then your claim is registered! You only need to notify The Claims Management Team if you have changed your name or address. You need to write to Claims Management Team, Farepak Food & Gifts Limited – In Liquidation, PO Box 3404 , Swindon, SN2 9EQ with details of your new address or new name. If you have been married send a photocopy of your marriage certificate. If your are the next of kin of an Agent who has sadly died, please send a photocopy of their death certificate to the Claims Management Team.
If you were a customer of Farepak, please check with your Agent that they submitted your claim in 2006/2007. If your Agent confirms that they did and you have not changed your name or address since 2006 then you have to do nothing. If you have changed your name or address since 2006 you need to write to Claims Management Team, Farepak Food & Gifts Limited – In Liquidation, PO Box 3404 , Swindon, SN2 9EQ with details of your old address and new address. If you have gotten married you need to send a photocopy of your Marriage Certificate. If sadly, you are next of kin of a customer who has died, then you have to send a photocopy of the Death Certificate to the Claims Management Team.
Unfairpak are fully equipped to deal with all matters relating to Farepak and we can answer all questions in respect of same. The difference between Unfairpak answering questions and the Claims Management Team is the fact it saves time and money. The Claims Management Team are inundated, as are Unfairpak. However, Unfairpak works on a purely voluntary basis and by contacting us you are not adding to the costs of the liquidation.
If people are advising you to write direct or in fact email people at BDO, these people are actually causing you to incur costs in respect of the liquidation. Again, Unfairpak would stress that we have a direct line to BDO and if we cannot answer your question ourselves, we can have a response within basically an hour to your question.
Regarding the non receipt of Farepak Response Fund vouchers prior to Christmas 2006. Please DO NOT submit a claim to BDO. This is false and inaccurate information which is being given out. The issue of the non receipt of vouchers is being looked into and Unfairpak should be in a position next week to advise in respect of same. What Unfairpak would like to point out is the fact that it was vouchers that were sent out prior to Christmas 2006 NOT cash. Accordingly, please think back and ask yourself “did I receive vouchers from my Agent prior to Christmas 2006″. The vouchers were Love 2 Shop vouchers and were distributed registered delivery by Park Group Plc.
If there is anything we can do to help, please ask. As we have stated, if we cannot answer your question directly, we can have a response, during normal working hours, within an hour at the latest.