Unfairpak Forum - How Farepak Stole Christmas

On Friday 13th Oct 2006 - Farepak Hampers went into administration. Over 100,000 customers were told that no food hampers or vouchers or other goods will be supplied this Christmas as promised, and no refunds! Share your thoughts here...
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PostPosted: Wed Jul 11, 2012 4:37 pm 
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I am an Agent and back in 2006 I put in a claim for my clients. Do the address's of my clients need to be up-to-date if they are away to send out cheque's. or will the cheques come to myself for distribution?

If I need to change address's of my clients, do I do it or do they do it?

Thanks


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PostPosted: Wed Jul 11, 2012 4:43 pm 
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Location: Edinburgh
JesWms wrote:
I am an Agent and back in 2006 I put in a claim for my clients. Do the address's of my clients need to be up-to-date if they are away to send out cheque's. or will the cheques come to myself for distribution?

If I need to change address's of my clients, do I do it or do they do it?

Thanks


Hiya

All change of address must be notified in writing to Claims Management Team, Farepak Food & Gifts Limited – In Liquidation, PO Box 3404, Swindon, SN2 9EQ within two weeks (however that 2 week period may be extended if we continue to receive the volume of calls and emails that we are receiving). Cheques go direct to each customer and customers are responsible for notifying, in writing, their change of address.

If you need anymore help, please do not hesitate to ask.

Suzy

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PostPosted: Tue Nov 06, 2012 8:43 pm 
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I moved about 6 months ago and my agent called me when she received her cheque and I'm not sure if a cheque was sent to my old address for me?

Not sure what to do to be honest?

Any help would be good

Thank you


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PostPosted: Tue Nov 06, 2012 9:24 pm 
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kynkykate wrote:
I moved about 6 months ago and my agent called me when she received her cheque and I'm not sure if a cheque was sent to my old address for me?

Not sure what to do to be honest?

Any help would be good

Thank you


Hi Kate, responded to your private message. Write to Claims Management Team, Farepak Food & Gifts Limited PO BOX 3404 SWINDON SN2 9EQ with details of your old and new address.

Suzy

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